Just recently, I had a conversation with a client. It went as follows:
Client: "Is it possible to make it so the user can't see the assessment until they've finished all the modules?"I am adamant that, if a person already demonstrates competency in a particular area, in accordance with the criteria set by the regulatory body, there is no reason to waste their time (and consequently the organisation's money) by forcing them to plough through material that they already know.
Me: "Why would you want to do that?"
Client: "Well, because otherwise they might just do the test and pass, and then not do the modules."
Me: "Why is that a problem?"
Quite apart from which, consider the impact that this will have on the person's attitude towards learning resources in the future. As if we don't have enough of an attitudinal barrier to overcome as it is.
Please, please, please... let's remember that, in the field of corporate learning, we are dealing with grown-ups!
3 comments:
This makes me think of the andragogy in practice model by Knowles, Holton & Swanson. I'm sure you've seen it, on page 149 here;
http://books.google.co.uk/books?id=J6qGsHBj7nQC&pg=PA140&lpg=PA140&dq=andragogy+in+practice+model+knowles,+holton+%26+swanson&source=web&ots=maJ15ai2_W&sig=b_zsT2hZBKslsN7kOmsJ1aOWDiM&hl=en#PPA149,M1
Thanks Karyn for your answer, now I know about web 2.0. About this thing, you are absolutely right no two ways about this. We are dealing with grown-ups and we cant force them through the course just for the heck of it. Or for client's obstinate satisfaction in this case. What a silly attitude, why make someone read content just because you have paid for it. Nice blog, hugs.
@lynn No, I hadn't encountered that book, before. Thanks. I am this very minute checking to see if it's int he university library.
@rina The sad thing is that the client pays the bills, so we can state our case, but he gets to call the shots at the end of the day. This is the reality of working with corporate clients.
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