(With apologies to Fat Larry)
I'd be interested to hear if anyone else out there has experience of ZoomInfo. I stumbled across it while trying to track down an old colleague. The service claims to help one "be found on the web". Since the information it contained about me was scanty and outdated, I thought I'd sign up (it's free) and get it updated. Not that I feel I need help being found online!
I completed all the required details and then reached the sticking point: verification. The last screen asked me to select my preferred method of verfication from the list in order to prevent identity fraud. The "list" displayed one single possibility: my credit card details... together with assurances that they would not be abused. My response? Yeah right!
I have been the victim of credit card fraud/identity theft before, and I'm a little skittish about handing out my details - especially in a situation where no money is supposed to change hands.
I emailed them asking for an alternative method of verification. The reply, from a member of their technical support team, advised me that this was the only method of verification available:
To ensure that people are who they say they are, we must verify their identity, and an online credit card transaction is the safest and most effective method for us to minimize the possibility of mischief.Once again they assured me that my details would not be used for any nefarious purposes (my words, not theirs) and (and this is the kicker) boasted that there was "no charge for this service".
My reply started as follows:
I don't intend to be difficult, but I don't see how you think that your insistence that you have no plans to misuse my credit card details should reassure me. After all, if you were planning to misuse my credit card details, you would hardly be likely to say so.Am I being unreasonable?