Euan Semple posted this video on his blog recently. I totally identify with it, especially since this happened.
It has badly hurt my business and I might not recover from it. When I shared what had happened with a few members of my network, they revealed that this is a common experience. I can't get my head around it.
Monday, June 01, 2009
Oh boy have I encountered this!
Posted by
The upsycho
at
7:59 pm
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comments
Labels: consultancy, Customer service
Monday, January 19, 2009
Early reflections on going solo
I thought I should capture my thoughts on life as a solo act, so that I can look back in a few years and see if my views have changed.
Let's start with the minuses, so that I can end on an up:
- Sometimes I am so busy working in the business, I don't get any time to work on the business. For example, I put together a website, which has been met with a round of indifference. I lack the skills to make it more interesting, I lack the time to acquire the skills and I lack the money to pay someone else to do it for me. I put in a few proposals and the feedback indicates this is another area I need to work on. Once again - no time, no skills, no money.
- I have absolutely no understanding of PAYE and VAT and accounts and all that blarge. I am not in the slightest bit interested in it, either. So I appointed an accountant and hoped it would all just go away. It didn't. The accountant emails me and asks for this form and that reference number. I don't even understand what she wants, let alone know where to find it.
- I am a gregarious person. I love to interact with people, much to the disgust of an erstwhile colleague who preferred the sepulchral silence of a morgue. I find being on my own day in and day out quite desolate.
- Other people (including my children, sometimes) don't respect the fact that I have work to do and deadlines to meet. They expect me to be able to do this or that thing at the drop of a hat.
- I have never been very good at compartmentalising my life. Now that my office is at home, I often forget to leave and can easily spend 16 hours in front of my computer.
- Cashflow. This is the Achilles' heel of so many small businesses. Clients don't pay until they feel like it, and, because they're big corporates, you're somewhat powerless. Do I want to sic a lawyer on them? If I do, they'll probably just opt not to use me in the future, and I can ill afford to be offending clients at this point! But it's not always about the big boys doing what they please. I have one situation where I needed a certain application to be able to complete a job for a client, but it was expensive and I couldn't afford it until the client had paid me. But why should the client pay me for work I hadn't done? In the end, the client bought the software for me and will deduct the amount from my first invoice.
- I get to work when it suits me. I have settled into a pattern of doing the school run most days. I don't have to be in the office by 8:30am, and no-one comes to boot me out so he can lock up at 8pm.
- I get to dress as I please. If the boys are on holiday and I don't have to take them to the station, I can (and do, sometimes) work in my PJs. I would never dream of going into the office without my 'face' on (although few women in the UK bother with make up). I now very rarely get painted.
- Because I am at home most of the time, we were able to get a dog, which our boys had wanted since forever. I also take said dog for her morning walk, which blows away the cobwebs and gives me time away from the computer. Because she is still a pup, I have an enforced 2-hourly break as I take her out into the garden and tell her (as suggested by the shelter) to 'hurry up'. She usually obliges, for which she is rewarded with a treat.
- I get so much more done in a day than I used to in a shared space, because I don't get interrupted by issues that take me off-topic.
- I can check up on Facebook as I work. Most social spaces were blocked at my last place of work.
- I can choose to work on things that matter to me, rather than the things that get handed down from on high. My business isn't run by the beancounters (mind you - see #2 in the previous list).
- I get involved with the project from the beginning, instead of having some badly conceived specification document thrown over the fence by a sales-focused person who doesn't understand learning or learners and cares only about the bottom line.
Posted by
The upsycho
at
4:25 pm
9
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Labels: consultancy, Miscellaneous
Thursday, August 28, 2008
So let me explain...
I am about to become self-employed. It's an idea I have been toying with for some time, but it never seemed like the right time. Many of you have told me time and again that you think me ill-suited to the corporate machine. The trouble is, I am rather well suited to the financial security of a regular paycheque.
Then a whole bunch of circumstances came together very quickly which resulted in my having to hand in my notice at work. Perhaps I will go into more detail at some later date, but the situation is still a little fragile.
So the Learning Anorak has been born. The logo is still a work in progress, and is receiving the attention of a professional, but this is it for now. What do you think?
For some time I have been referring to myself by this name in various spaces, so it seemed logical to carry the theme through.
Many people have been extraordinarily supportive. Mark Berthelemy has (as always) shared freely of his advice and expertise. Harold Jarche, who has walked this path himself, has made himself available as friend, mentor and adviser. Kristina Schneider has been a shoulder to cry on, and has applied all the right insults to the right people to become a friend for life. Several people have given me the names of people and organisations to contact. A man I have never met (but who knows my husband) has offered to put my details in front of the board of a large organisation.
You see, I know I'm good at what I do. And there are people who will back me up on that. The trick is to get the word out there, and people have been astonishingly kind in helping me to do that. I remarked on this in conversation with an associated recently, to which he replied, "Well the more you slice this cake, the bigger it grows."
So I have hung out my shingle. Advice, references and introductions... and prayers... welcomed!
Posted by
The upsycho
at
6:14 pm
14
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Labels: consultancy

