Does soft skills training have a deep enough impact?

Geetha Krishnan has recently burst onto my radar. In a very short space of time he went from being someone I hadn't heard of to a Facebook friend whose blog I read, and whose tweets I follow. His blog is called Simply Speaking, and he mulls over issues that face us in this field.

This post explores whether a soft skils training programme can ever have sufficient impact to make a permanent change to a person's behaviour. He doesn't offer any answers, but he lays bare some issues which too often go unspoken.